Describe the conditions
Record where reception is unreliable, which devices workers use and which actions must remain possible. Downloading an app does not establish that every function works without a connection.
Specify what offline means
Local capture, identity checking, access to existing records and later synchronisation are different capabilities. Validate each required action against the actual app version and organisation setup before promising an offline workflow.
Test the reconnection
A useful test includes delayed records, changed schedules and a second device. Establish how timestamps, duplicate submissions and failed uploads are reviewed when the connection returns.
Give workers a fallback
Provide a documented alternative for recording work when the approved system is unavailable. Explain who receives the report and how it is reconciled. This guide does not assert a verified offline facial-recognition capability.