Clarify the assignment
First, give the worker the location, service requirements and relevant contact. Second, define the evidence needed to complete the job. Avoid collecting information merely because a device can capture it.
Explain location use
Third, make the purpose and boundaries of any location collection clear. A clock-in position and continuous tracking are different. Workers need to know which is enabled and when collection stops.
Plan for interruptions
Fourth, provide a fallback for poor reception, unavailable devices or a failed submission. Test recovery and reconcile records rather than assuming that an offline event reached the office.
Close the handover
Fifth, define who reviews the update and how outstanding work is resolved. A submitted form is only useful when the next action and responsible person are clear.